[Honestly, she's a little too preoccupied by? Rabbit ears?? On a person? To really notice the little balls of fluff anymore. Sorry, Zara, she'll thank you for all your help in a moment. For right now she's blinking and peering rather curiously at his ears.... They're really rather cute but-]

Ah, no, I'm fine, sir. Thank you....

[ . . . . Are they normal for him then? Is he part of this simulation and this imaginary world? Honestly, Natalia really should be better at being delicate but she doesn't think it's very polite to make assumptions of another person so well, she eventually just asks-]

I beg your pardon, I'm being terribly rude. I suppose I'm merely surprised - I've never met someone with ears like yours.

[Well there you go. Direct as can be.]