[Look she's still surprised that there are so many people who use that word so casually, don't judge her.]

Could it be that they are unable to store as much data as they are importing?

[She doesn't know much about computers, but she understands the basic concept of a hard drive. And if there's not enough space, some things inevitably have to get deleted.

That's the worst case scenario.]

There must be some kind of pattern to it. I will need to monitor that situation more closely.